Privacy Policy

This Privacy Policy explains how Taishin Group Sdn Bhd (1531556-U) — the company behind HISHIN and Regen Cocoa — collects, uses, and protects your personal information when you shop with us.

1. Information We Collect

When you place an order or sign up for a discount, we collect:

• Full name
• Contact number
• Email address
• Shipping address

2. How We Use Your Information

• To process, pack and deliver your order
• To provide customer service and order updates
• To send promotions and product news, only where you have consented

3. Data Sharing

• We do not sell or trade customer data.
• Your information is shared only with essential service providers such as payment processors and delivery partners, strictly to fulfil your order.

4. Data Security

We adopt secure practices to protect your data from unauthorised access, disclosure, or modification. Payments are handled through encrypted, PCI-compliant gateways — we never store your full card details.

5. Your Rights

You may at any time:

• Request access to the data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

6. Changes to This Policy

This policy may be updated periodically. Continued use of our website implies acceptance of any changes.

7. Contact Us

For any privacy enquiries, contact our customer service team on WhatsApp at +6011-3116 5934.